AlbumX Privacy Policy

AlbumX processes photo and video cleanup, organization, scanning, and browsing on your device. For its core features, AlbumX does not upload your photos or videos, album names, filenames, or detailed scan results. Attachments you choose to upload with feedback are an exception (see Section 3).

Please read this Privacy Policy to understand how we handle information and the choices available to you.

1. Core Features and Local Processing

AlbumX processes photo and video cleanup, organization, scanning, and browsing on your device. For its core features, AlbumX does not upload your photos or videos, album names, filenames, or detailed scan results. Attachments you choose to upload with feedback are an exception (see Section 3).

  • For its core features, AlbumX does not upload your photos or videos; attachments you voluntarily upload with feedback are an exception;
  • Photo and video cleanup, organization, scanning, and browsing are performed on your device;
  • App settings, organization records, and scan results are stored locally on your device;
  • You can delete the app to remove the local data that AlbumX stores on your device.

2. Purchase Services

To display subscription and one-time purchase products and verify entitlements, AlbumX connects to Apple's App Store services. Product information, purchases, renewals, restorations, and refunds are processed by Apple under Apple's privacy practices. AlbumX reads Apple-verified entitlements but does not receive your bank-card details, payment-account information, or complete transaction records and does not operate its own payment service.

3. Optional Feedback and Attachments

You may voluntarily select Feedback on the More screen to open a Tally form in the in-app browser. No email account setup is required.

  • Opening the form sends the app identifier, version and build number, iOS version, and app language to Tally through the link, to identify the app and investigate issues. These parameters do not include a unique device identifier or photo-library content;
  • You may enter feedback and optionally choose images or screen recordings. Selecting an attachment uploads that file to Tally. AlbumX does not automatically attach or upload photos or videos from your library;
  • Tapping Submit saves the feedback and associated information in Tally for the developer to review and address. You can edit the feedback or close the page before submitting; closing the page does not mean previously uploaded attachments are immediately deleted from the third-party service.

We use feedback information only to investigate issues, provide support, and conduct necessary follow-up. We do not use it for advertising or cross-app tracking and do not sell or rent it.

Tally stores and processes feedback under its Privacy Policy. Feedback is retained for as long as reasonably necessary to process it and meet security, legal, or dispute-resolution needs. You may request deletion of feedback you sent by using the contact email below, unless retention is required by law.

4. Information Sharing, Retention, and Your Choices

AlbumX does not sell or rent your personal information. App settings, organization records, scan results, and usage-limit records remain on your device. Feedback that you voluntarily send is handled as described in the preceding section.

  • You can stop using AlbumX or delete the app at any time;
  • Deleting the app removes the local data that AlbumX stores on your device;
  • You can manage Photos, network, and other permissions in system settings. Turning off some permissions may affect the corresponding features;
  • You can use the contact email below to request access to or deletion of feedback information that you voluntarily sent.

5. Policy Updates

We may update this Privacy Policy when needed. Updated versions will be displayed on the relevant pages in the app with the latest update date. If you continue to use AlbumX after this Privacy Policy is updated, you are considered to have accepted the updated policy.

6. Contact Us

If you have questions about this Privacy Policy or the protection of personal information, contact us at:

luoshuikeji@163.com

7. Usage Data Collection and Analytics

With your consent, AlbumX sends data such as an app-instance ID, app and device information, approximate region, feature interactions, and purchase records to Firebase Analytics, a third-party analytics service, to understand usage and improve features.

AlbumX does not integrate advertising or cross-app tracking. Photos, videos, photo IDs, album and file names, and feedback text are excluded. IDFA and IDFV collection and ad personalization are disabled. You can stop further collection by opening More → About → Privacy Policy, scrolling to the end of the policy, and turning off usage analytics. Retention follows project settings and the analytics service’s policies; uninstalling does not delete previously collected data.

Developer: Shanghai Luoshui Technology Co., Ltd.

Updated: October 24, 2026